Welcome to the Spotler Help Center!
FAQ's
Frequently asked questions per module
Images
Documents
Lists
- What should I do when linking with External ID?
- How many static lists can I import into my Spotler account?
- How do I create a test group?
- What data can I export from my Spotler account?
- How can I split lists?
- How do I import a blacklist of inactive contacts?
Forms
- How do I adjust the error texts of my form?
- How do I post a form on my WordPress website?
- How can I style the layout of my form?
- When do you use a form of the type Subscribe and when of the type Normal?
- How do I test a form or survey that is included on a page?
- How do I add multiple answer options all at once?
Messages / Webpages
- How do I change the page title of my Spotler webpage?
- How do I apply a dynamic sender?
- How do I compose an abandoned cart message?
- How do I compose a product review message?
- How do I add content from Flowbox to my email?
- How do I place a link behind a button?
Automations
- When the automation has a status Final (green), can it still be adjusted afterwards?
- Will the current campaigns in the Campaigns module be automatically transferred to the Automations module in the long run?
- Where can I find the report of my automation?
- How do I apply a filter to a trigger, action, or condition?
- What happens to contacts who have not yet gone through the entire automation, while the end date of a publication has passed?
- Can I also use campaign messages in the Campaigns module in an automation?
Mailings
- Why are the conversion figures different in Spotler than in Google Analytics?
- How can I compare my mailings?
- How can I resend a mailing?
- What happens with a trend report when it is made invisible?
- How is the unsubscribe link included in the report?
- How is the effectiveness of a mailing measured?
Account settings
- What is my username?
- I forgot my password
- How do I set up DMARC?
- How do I create a new user?
- Is IP address whitelisting possible?
- Where can I view my email credits usage?