Introduction GDPR compliance

Since 2018, the General Data Protection (GDPR) has been enforced in the Netherlands and the European Union. The GDPR has replaced the Personal Data Protection Act (PDPA). 

The GDPR has two main goals:

  • Protect privacy rights 
  • Let organizations act responsibly with data and privacy

What does the GDPR mean for email marketing?

The GDPR deals with the protection of personal data. Personal data is information that can directly or indirectly identify you as a person. The word 'email' does not appear in the GDPR on its own. The laws and regulations concerning email marketing have been well regulated in the Netherlands for years, by the Dutch Telecommunications Act. The GDPR has nothing to do with that. However, as a marketer who applies email marketing, you do process personal data. At the very least, you collect email addresses and probably also other personal data. And the GDPR does apply to this data. Moreover, the GDPR states that any operation which is performed on personal data is considered 'processing'. Even deleting personal data is considered processing.

Show that you are GDPR compliant

It must be clear how you implemented the GDPR measures in your business operations, including your email marketing activities. That is why you can find the Privacy tab under Account settings in your Spotler account. You will find any information and any measures you need to take with regard to GDPR here.


This way, Spotler helps you to become GDPR compliant for email marketing. On the following pages you can read more about the different tabs within the Privacy tab:

    • Processor agreement
    • Data Protection Officer
    • Personal Data
    • Privacy rights
    • Documents
    • Sub-processors

Please note: If you also process personal data through other systems (CRM, HRM, administration, e-commerce platform), you must also take the necessary GDPR measures for these systems.

Extrainfo_FAQ.jpg How does the GDPR affect the opt-in procedure?
The GDPR does not concern opt-ins for sending (commercial) emails. This falls under the Dutch Telecommunications Act, which has been in force since 2009 and is still maintained.