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Articles in this section

  • Why are the conversion figures different in Spotler than in Google Analytics?
  • How can I compare my mailings?
  • How can I resend a mailing?
  • What happens with a trend report when it is made invisible?
  • How is the unsubscribe link included in the report?
  • How is the effectiveness of a mailing measured?
  • What happens with a report when I resend a mailing?
  • How can I view or export the contacts who have (not) opened my mailing?
  • How do I compare the reports of the mailings?
  • Why aren’t the results on the shared report page the same as in the mailing report in Spotler?
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How can the number of opens in the section Opens per email client appear higher than the Open ratio?

In the email client report the opens are displayed per contact per email client. This does not have to be a unique open per contact. A contact can open an email on several devices (PC, tablet, telephone) using different email clients.

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